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Comms vs LoopMessage

LoopMessage sells a phone number, fallback and outbound as add-ons. Comms Dedicated includes them. Prices checked 18 October 2026.

  • What you pay

    Comms Dedicated is $200/month. LoopMessage Light with those add-ons is $119.99/month plus $60 one-off.

  • Volume

    Comms: up to 7,000 messages a day per line. LoopMessage Light: up to 300 unique contacts a day.

  • An MCP that sends

    The Comms MCP server sends messages. LoopMessage’s searches its documentation.

At a glance

Reviewed . Current product facts

LoopMessage prices a dedicated sender by unique daily contacts and sells key features as add-ons. A Light sender with a phone number, SMS and RCS fallback and the ability to start conversations comes to $119.99/month plus $60 in one-off fees, for up to 300 unique contacts a day. Comms Dedicated is $200/month with $0 setup and includes those features, with up to 7,000 messages a day per line.

For a small, mostly inbound workload, LoopMessage usually costs less. Comms includes a team inbox, hosted AI agents with human handoff, and a hosted MCP server that sends messages; LoopMessage’s MCP server searches its documentation and does not send messages.

Plans and capabilities

LoopMessage figures are from its pricing page and helpdesk on 18 October 2026.

Comms by OsisLoopMessage
Entry dedicated plan$200/month, $0 setupLight from $59.99/month per sender (up to 300 unique daily contacts); Regular from $99.99/month (up to 1,000)
Phone numberIncluded+$15/month and $15 one-off; otherwise the sender is an email address
Start conversationsIncluded+$30/month and $30 one-off, with a warm-up from 2 new conversations a day, recent opt-in and about a 30% reply rate
SMS and RCS fallbackIncluded: iMessage, eligible RCS, then SMS+$15/month and $15 one-off on dedicated senders
Free testingFree shared line, 100 messages a day5-contact sandbox
MCP serverHosted, sends and reads messagesHosted, documentation search only
Team inbox and hosted agentsIncludedNot part of the plans compared here

What Comms provides

Comms offers a hosted messaging API, signed inbound webhooks, a team inbox, optional agents and hosted MCP. Free is a shared test line with 100 messages/day. Plus is $50/month on a shared platform line. Dedicated is $200/month with $0 setup; it is a different plan with a dedicated number.

API line claiming requires workspace approval and available inventory. A denied claim returns line_claim_not_allowed; unavailable inventory returns no_available_line.

RCS requires a supported dedicated line, carrier enablement, and a compatible recipient. Sending currently supports one plain-text message to an E.164 phone number.

Porting requires approval and a supported number. Confirm port-in, port-out, geographic availability, fees, and timing before planning a migration. You can cancel replacement setup before submitting the transfer; a submitted transfer cannot be canceled from the setup panel.

AI usage is billed separately from messaging plans, through prepaid Comms credits or a connected customer OpenRouter account. No messaging plan includes AI usage. Review credit-purchase fees and model costs before enabling a hosted agent.

Test each provider

Use a consenting recipient and an eligible test line. Send a message with a stable retry identity, receive a reply, verify the webhook signature, replay an event, and reconcile a delivery receipt. Test explicit channel failures and uncertain sends separately. An accepted request is not a delivered message.

For a SaaS integration, use two tenants and prove that a reply cannot reach the wrong tenant. Check human handoff, opt-outs, credential scopes and line offboarding. Ask each provider for number control, supported countries, throughput and service terms in writing.

When each one fits

LoopMessage fits a low-volume integration that mostly answers inbound messages and can work within its per-contact limits and outbound warm-up. Comms fits teams that start conversations, need more than a few hundred contacts a day per line, or want the inbox, hosted agents and hosted MCP included.

Get a dedicated line.

Dedicated is $200/month with $0 setup. Book a call to scope lines for your team, or start on a free shared line to test.